Frequently Asked Questions
Q. What is the Kawasaki Reward Prepaid Mastercard®?
A. The Kawasaki Reward Prepaid Mastercard is a prepaid Mastercard card given to you to use however you'd like everywhere Debit Mastercard is accepted!!
Q. How does the Kawasaki Reward Prepaid Mastercard work?
A. Simply present your card everywhere Debit Mastercard is accepted. The dollar amount will be deducted from your available balance.
Q. Does my Kawasaki Reward Prepaid Mastercard need to be "activated" before I use it for the first time?
A. Yes. You can activate your card online by logging
ontohttp://www.consumercardaccess.com/kawasakireward or by calling 1-866-316-0088.
Q. How many locations accept the Kawasaki Reward Prepaid Mastercard?
A. The Kawasaki Reward Prepaid Mastercard is accepted at any authorized Kawasaki dealership, and at millions of other locations worldwide - wherever Debit Mastercard is accepted.
Q. Is my prepaid card the same as a credit card?
A. No, your card is not a credit card. You can only spend the amount on the card.
Q. Is my card like a debit card?
A. No. You do not have a traditional bank account associated with the card. Funds are deposited directly to the card.
Q. Can I spend more than the balance on my Kawasaki Reward Prepaid Mastercard?
A. No. You can only spend up to the amount that has been loaded onto your Kawasaki Reward Prepaid Mastercard account. If you try to use your card to make a purchase and you do not have enough funds in your account, your card may be declined.
Q. When and how can I check my Kawasaki Reward Prepaid Mastercard account balance and transactions?
A. You can review all of your card activity online at http://www.consumercardaccess.com/kawasakireward or by calling the Customer Service Center toll-free at 1-866-535-2544. Transactions will be updated periodically each business day.
Q. Can I make purchases on the Internet with my card?
A. Yes, you can make purchases on the Internet with your card up to the value of the card. However, before you can make a purchase online you will need to update your home address on this website. Manywebsites will ask for your billing address, and this must match your information on this site in order to process your order. Update it here, then go shopping. You can then enter your card number, expiration date and any other information requested by the Internet site as you would with any other Mastercard card.
Q. Can I use my card to buy a money order?
A. Yes. Businesses that provide these types of services generally accept Debit Mastercard.
Q. Will my Kawasaki Reward Prepaid Mastercard expire?
A. Yes. Your Kawasaki Reward Prepaid Mastercard expires on the expiration date printed on your card.
Q. What happens if my Kawasaki Reward Prepaid Mastercard is lost or stolen?
A. If you provided your name and other personally identifying information when you activated your card, you may order a replacement card by calling the Customer Service Center toll-free at 1-866-316-0088 or by logging on to http://www.consumercardaccess.com/kawasakireward. If you did not provide this information when you activated your card, you may not order a replacement card.
Please note: there is a $5.00 Replacement Card Fee when replacing a card for any reason.
Q. Can I get cash from my Kawasaki Reward Prepaid Mastercard?
A. No. Although this is a prepaid card, it cannot be used at ATMs, bank tellers, or other entities for cash.