Careers Investor Relations Account & Cardholder Assistance

A legacy of strength.
A vision for the future.

The Bancorp occupies a unique place in the world of financial services—one that positions us to drive positive and impactful change for clients in fintech and business. 

About our company

The Bancorp, Inc. (NASDAQ: TBBK), headquartered in Wilmington, Delaware, is a payment services provider and specialized lender within the U.S. through its subsidiary, The Bancorp Bank, N.A. (headquartered in Sioux Falls, South Dakota). We support the payments and banking needs of nonbank companies, ranging from entrepreneurial startups to those on the Fortune 500.

$8.6B
total assets1
27%
Q3 2025 annualized return on equity1
No. 1 Prepaid
card issuer in the U.S.3
$172B
gross dollar volume (GDV)2
$175M+
active cards1
No. 6 Debit
card issuer in the U.S.4

1. Financial information and card statistics for the third quarter 2025, which ended September 30, 2025

2. Trailing 12 months

3. Nilson Report, May 2025

4. Nilson Report, April 2025

Our story

The essential partner for fintech and business

The Bancorp was one of the first banks to embrace the fintech industry. We were there at the beginning, and we’ve been a key presence ever since by providing the critical banking services that underpin our partners’ fintech innovations. Today, we’re a leading fintech bank and provider of specialized financial solutions including Institutional Banking, Commercial Lending and Real Estate Bridge Lending.

That experience, uniqueness and focused expertise have profoundly shaped our journey, setting us on a clear path to the future—a future of transformation and prosperity. It’s about looking ahead, seeing around corners to reveal what’s to come and doing what it takes to get people where they want to go.

Vision

Fostering prosperity through the
perpetual transformation of banking

Mission

We are defining the future of banking. Through our dynamic portfolio of payment and lending solutions, we help propel our clients to where they want to be, all while delivering value to the investors we serve, the communities where we operate and the employees who enable our mutual success.

A dynamic engine of growth

The Bancorp maintains the highest standards of performance and regulatory best practices to ensure service excellence. We have the knowledge, processes, infrastructure and creativity to turn compelling ideas into safe, practical solutions, even when the ask is complex—and often in ways that go beyond what’s expected.

Invested visionary

Seeing around corners is inherent to The Bancorp. It enables us to power what’s next for our industry, our clients and our company, and ensures we dynamically evolve our offerings, so they continuously serve as the foundation on which we all grow.

Expert guide

We are a company of the best and brightest. We further this expertise by investing in long-term relationships built to uncover each client’s specific nuances and goals, so the solutions we design help achieve their goals, safely and smartly.

Creative problem solver

The Bancorp brings a unique mix of experience and expertise that fuels creative problem solving. This combination of deep relationships and knowledge is what empowers us to quickly and safely bring our customer’s vision to life.

Achieving sustainable growth

We firmly believe that business growth is the collective result of the contributions we make to our people, the local community and our environment. The environmental, social and governance (ESG) principles and programs that we have introduced throughout our organization have a singular focus—creating the best possible outcomes and experiences to maximize our impact. As we grow, we will refine and expand our ESG approach to be responsive to tomorrow’s needs.

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Locations

Sioux Falls, SD
345 North Reid Place
Suite 700
Sioux Falls, SD 57103

Wilmington, DE
409 Silverside Road
Suite 105
Wilmington, DE 19809

Morrisville, NC (Raleigh)
2101 Gateway Center Boulevard
Suite 100
Morrisville, NC 27560

Westmont, IL (Chicago)
110 Quail Ridge Drive
Suite 110
Westmont, IL 60559

Crofton, MD
2127 Espey Court
Suite 300
Crofton, MD 21114

Minneapolis, MN
323 Washington Avenue North
Office 038
Minneapolis, MN, 55401

New York, NY
10 Grand Central
155 East 44th Street
10th Floor, Suite 2
New York, NY 10017

Norristown, PA
548 N. Trooper Road
Norristown, PA 19403

Orlando, FL
3755 Park Lake Street
Orlando, FL 32803

Smithfield, UT
475 West 600 South
Suite 101
Smithfield, UT 84335

 

Leadership

Leading us into
the future

The Bancorp executive team is an accomplished group of forward-thinking industry experts who challenge the status quo. They are charged with an ambitious task: to redefine industry standards for technological capabilities and service excellence in order to transform what is possible today into tomorrow’s innovations.

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Board of Directors

Our Board of Directors brings a wide range of experiences, competencies and perspectives; each is passionate about our visionary agenda and is driven to help us succeed and prosper.

Executive Leaders

Our team of executive leaders comprises the senior-most leadership, management and decision-making body of our company. Each brings a wealth of experience and expertise in helping guide the business strategy of our organization.