WE TRANSFORM BUSINESS NEEDS INTO SOLUTIONS THAT GROW WITH YOUR BUSINESS.
Our Financial Strength
Return on Equity
Gross Dollar Volume (GDV)
Financial information and card statistics are at or for the year ended December 31, 2020.
Empowering Business Success
The Bancorp, Inc. (NASDAQ: TBBK), headquartered in Wilmington, DE, is a payment services provider and specialized lender within the U.S. through its subsidiary, The Bancorp Bank. We support the payments and banking needs of nonbank companies, ranging from entrepreneurial startups to those on the Fortune 500.
Our Fintech Solutions, Institutional Banking and Commercial Lending businesses help our clients transform their businesses with banking solutions powered by cutting-edge technology and a “partner first” perspective. As a result, we’ve gained industry recognition as the #1 issuer of prepaid cards1 in the U.S., leading merchant servicer and a top ACH originator. We are also an SBA National Preferred Lender, institutional banking services provider and one of the few bank-owned vehicle and fleet leasing groups in the nation.
1Nilson Report, April 2020.
Our Mission, Vision, Values
At The Bancorp, we maintain a steadfast commitment to setting a standard of excellence in financial services:
We put the interests of our customers first, providing them with the resources, expertise and support to help them succeed.
We are dedicated as an organization to innovation, creative thinking and delivering value for our business partners and all those in The Bancorp community.
Inclusive Organizational Culture
We encourage a spirit of collaboration, while striving to create a diverse team where everyone treats each other with dignity and respect.
Principled Approach to Business
We operate our business with the highest standard of financial and ethical responsibility and accountability.
We govern our institution in a safe and sound manner and contribute to the strength and growth of the banking system, as well as all the communities we serve through our products and services.
Ensuring Optimum Performance
The Bancorp has more than 20 years of experience successfully developing and delivering complex banking products and services for our business partners and their clients. At the helm of our operations are financial service professionals — bankers, technologists, strategists and many others — committed to maintaining the highest standards of performance and regulatory best practices to ensure service excellence.
Our partners benefit from nearly 100% uptime, enabling them to have continuous and convenient access to the applications and functionality they need most.
We’ve built an agile platform of web-based technologies, databases, firewalls and licensed and proprietary software that has been meticulously designed to meet the distinct business needs of our partners and ultimately, their clients.
Our unique nonbranch platform leverages technology and strategic partners to develop custom, technology-forward solutions for leading organizations and entrepreneurial startups.
Planning for the unknown is essential to our business model. Our team of business continuity and information security specialists continuously work to identify potential threats and assess the impact to business operations.
The Bancorp takes risk management very seriously. In addition to regularly monitoring our operational procedures, our internal risk and compliance monitoring infrastructure ensures compliance from our third-party service providers, partners and their clients.
The Bancorp works closely with our regulators enabling us to manage our operations using the latest banking regulations. Our Compliance Management System is the operational foundation for our employees, third-party service providers, partners and their clients to promote safety and soundness, adhere to applicable law, and create a secure consumer experience.
BSA/AML and Sanctions Programs
The Bancorp has developed customized and highly scalable BSA/AML and Sanctions programs unique to the products and services we support. We have made significant investments in the people, processes and technology necessary to ensure regulatory compliance for The Bancorp and our partners.
Sustainable Business Growth
Today, global companies are taking direct action to conserve resources, promote human well-being and reduce their impact on the environment. The Bancorp is no different and has integrated Environmental, Social and Governance (ESG) policies and programs into our business and growth strategies.
As an organization, The Bancorp believes that business growth is the collective result of the contributions of people, the local community and our environment. The ESG principles and programs that we have introduced throughout our organization focus on creating the best possible outcomes and experiences for our employees, our local community and the environment. As our organization continues to grow, we will refine and expand our ESG approach to be responsive to tomorrow’s needs.
Our branchless service model is unique in the banking industry. We work with clients remotely and use electronic documentation whenever possible. As a result, we are able to conserve paper and reduce carbon emissions through reduced car, train and air travel. We also continually evaluate our business model and make adjustments to reduce how we impact our local communities and the environment.
Promoting Financial Literacy, Equality, Inclusivity & Growth
We’ve committed to enriching our local community with volunteer programs, corporate grants and a financial literacy program. Internally, our Diversity & Inclusion program fosters inclusivity and understanding throughout the organization with Employee Resource Groups, ensuring equal access to opportunity within the company and celebrating historical and cultural milestones to name a few.
Governing Our Business Practices
Our Board of Directors, the Audit Committee, and the entire organization adheres to our governance documents which contain standards of ethical conduct, regulatory and legal requirements, operational practices and more. This formal documentation ensures all actions taken on behalf of The Bancorp follow established business practices, meet regulatory and legal guidelines and prioritize the safety and security of our customers and our organization.
DE, Wilmington (Headquarters)
409 Silverside Rd.
Wilmington, DE 19809
3755 Park Lake St.
Orlando, FL 32803
110 Quail Ridge Dr.
Westmont, IL 60559
2127 Espey Ct.
Crofton, MD 21114
17295 Chesterfield Airport Rd.
Chesterfield, MO 63005
10735 David Taylor Dr.
Charlotte, NC 28262
2101 Gateway Centre Blvd.
The Devon Building, Suite 100
Morrisville, NC 27560
Raritan, NJ 08869
NY, Garden City
65 Hilton Ave.
Garden City, NY 11530
NY, New York
3 Columbus Cir.
New York, NY 10019
548 North Trooper Rd.
Norristown, PA 19403
626 Jacksonville Rd.
Warminster, PA 18974
SD, Sioux Falls
6100 S. Old Village Pl.
Sioux Falls, SD 57108
917 W. 600 North
Logan, UT 84321
24437 Russell Rd.
Kent, WA 98032
Stewarding Our Future
The Bancorp Executive team is an accomplished group of forward-thinking industry experts who challenge the status quo. Their mission to redefine industry standards for technological capabilities and service excellence enables them to transform what is possible today into the innovation of tomorrow.
Board of Directors
Our Board of Directors brings a wide range of experiences, competencies and perspectives; each is passionate about our visionary agenda and is driven to help us succeed and prosper.
Our team of Executive leaders comprises the senior-most leadership, management and decision-making body of our company. Each brings a wealth of experience and expertise in helping guide the business strategy of our organization.
Our Visionary Foundation
Founded in 1999 by Betsy Z. Cohen, Esquire, The Bancorp had an auspicious start. While not her first venture, The Bancorp benefitted from the achievements of a woman who blazed trails to achieve significant accomplishments in law, finance and banking, investing and real estate.
A graduate of the University of Pennsylvania Law School, Ms. Cohen became the second female law professor on the East Coast after Supreme Court Justice Ruth Bader Ginsburg. Her business ventures were equally impressive, having founded her first bank, Jefferson Bank, at 32 years old. She also built a commercial law firm and created global shipping and leasing businesses.
However, it was her founding of The Bancorp, with the mission of identifying disruptive technology innovation in the financial services industry, that solidified her position as a true financial services visionary. The Bancorp thanks Ms. Cohen for her leadership and her revolutionary approach to business. Today, we honor Ms. Cohen’s vision by continuing to not settle for what is possible today, but always looking for how to improve tomorrow.